Privacy Policy
Last updated: October 12, 2026
Propel Digital Solutions ("we," "us," or "our") operates the website workwithpropel.com. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
Information you provide
- Name, email address, and phone number
- Business name, trade or industry, and anything you tell us about how the business runs
- Social media links (Facebook, Instagram)
- Budget range and service preferences
- Messages or notes you include in forms
- Files you upload (logo images, photos of your work), stored via Vercel Blob Storage
Information collected automatically
- IP address
- Browser type and user agent
- Screen resolution, timezone, and language
- Page URL, referring URL, and UTM campaign parameters
- Cookie identifiers set by Meta (Facebook) and Google Analytics, only if you allow them in the cookie banner
- Error reports when a page breaks (see Error Reporting below)
How We Use Your Information
- To respond to your inquiry and prepare your audit
- To schedule and conduct sales calls
- To send you SMS or email communications related to your request
- To measure advertising performance and optimize our campaigns
- To improve our website and understand how visitors use it
Cookies
We use the following cookies:
| Cookie | Purpose | Duration |
|---|---|---|
| propel_cookie_consent | Stores your cookie preference | 1 year |
| sentryReplaySession | Error reporting by Sentry (session storage, always on) | Until you close the tab |
| propel_ref | Credits a referral when you arrive from a referral link (local storage) | Until you clear browser data |
| __cf_bm, Cal.com sign-in security cookies | The Cal.com booking calendar on our pages, set by Cal.com | Up to the end of your visit |
| _ga, _ga_* | Google Analytics | Up to 2 years |
| Vercel Analytics, Speed Insights | Counts visits and page speed without cookies, only if you allow analytics | No cookie |
| _fbc, _fbp, lastExternalReferrer(Time) | Meta (Facebook) advertising | Up to 90 days |
Google Analytics, Vercel Analytics and the Meta Pixel load only if you allow them in the cookie banner, and you can change that with Cookie Preferences at the bottom of every page. Our cookie policy explains each one. You can also clear or block cookies through your browser settings at any time.
Third-Party Services
We share information with the following service providers solely to operate our business and fulfill your requests:
- Vercel, website hosting and file storage
- Supabase, CRM database and authentication
- Google Calendar, meeting scheduling and video calls
- Twilio, SMS notifications
- Blooio, iMessage communications
- Resend, transactional email
- Stripe, payment processing
- Sentry, error reporting
- Cal.com, the booking calendar
- Vercel Analytics, visit counts and page speed, only with your consent
- Google Analytics, website analytics
- Meta (Facebook/Instagram) advertising measurement via the Meta Pixel and Conversions API
We do not sell your personal information to anyone. These services store data in the United States, so your information is processed outside Canada and is subject to the laws there.
Error Reporting
When a page on this site breaks, Sentry receives a report with the page address, your browser and device type and what went wrong, so we can fix it. Only when something breaks, Sentry also keeps a masked replay of how the page behaved just before. In that replay every word on the page and everything you type is hidden and images are blocked. Sentry keeps these reports for as long as its service keeps them, then deletes them.
Data Retention
We retain your information for as long as needed to provide our services and fulfill the purposes described above. If you would like your data deleted, contact us and we will remove it within 30 days.
Your Rights
You may request to:
- Access the personal data we hold about you
- Correct inaccurate information
- Delete your data
- Opt out of marketing communications
To make a request, email us at projects@workwithpropel.com.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated date.
Contact
Questions about this policy? Email us at projects@workwithpropel.com.